The Critical Technology FAT Brands Uses to Run 18 Different Restaurant Brands
Lisa Cheatham, Vice President of Marketing Revenue Channels at FAT Brands, shares how her team uses Olo’s restaurant technology as a single source of truth for guest data across 18 different restaurant brands. FAT Brands is able to get a holistic view of the guest and create segments for marketing automation—like frequent guests or people who order a menu item often. Cheatham loves that Olo integrates into the brand’s tech stack and provides all the information she needs in one place so she can easily make decisions.